THE RESTAURANT COURTYARD

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The Restaurant Courtyard

NOW OPEN

You can now join us in the Restaurant Courtyard outside for alfresco food! Our chefs have prepared a menu of easy favourites including baked potatoes, our homemade soup and tasty sandwiches not to mention cakes and traybakes, our fabulous vanilla slices and scones served with butter and jam.

With an open, spacious layout and table service, you can relax and enjoy our hospitality once again. The Restaurant Courtyard will be open daily but in poor weather and heavy rain, we will close the courtyard. We can’t wait to welcome you back.

OPENING TIMES

Monday-Saturday
9am to 5pm
all food served until 4pm

Sundays
9.30am until 3.30pm
all food served until 3pm

TERMS & CONDITIONS

Table reservations cannot be made in advance and the ‘rule of six’ will still apply. Masks must be worn when moving about the garden centre but are not required whilst seated in the Restaurant Courtyard. Only food purchased from the Restaurant may be eaten in the Courtyard and food cannot be eaten in the garden centre, in line with Covid safety requirements. During very busy times, we will make you aware in advance that your table may only be available for a specified period of time.

FAQ’S

How are you keeping everyone safe?

As always, our priority is the safety of you and our team, so we have taken steps to ensure this continues to be the case. Here is a summary of what we’ve done exclusively in our Restaurant:

  • Tables have been spaced at 2m apart
  • One way in and out system
  • Meet and greet service to escort you to your table
  • Following government guidance, there will be a requirement to take down some contact details for you to assist with track and trace (details still to be finalised)
  • Screens up at till points
  • Contactless payments
  • Food served at your table

What is your seating capacity and will that affect numbers in store?

Previously we were allowing approximately 90 people in store at a time. As we are able open up more areas across the store, this will allow us to increase our capacity. However, we will continue to follow the guidance set out by the government to allow for social distancing measures.

We will be reviewing our current store entry options, as it is unlikely that we will continue to allocate trollies to each person, that said, there will be cleaning stations so customers can clean their trolley if they wish to do so.

What is the Restaurant opening hours?

The opening times for the Restaurant will be as follows:

09.00 – 17.00 – Monday – Saturday

09.30 – 15.30 – Sunday

Food will be available:

09.00 – 16.00 – Monday – Saturday

09.30 – 15.00  – Sunday

What is different in the Restaurant?

If you were a regular visitor to our Restaurant, you’ll notice that we’re doing things a little differently when you next visit. Firstly, following government rules, we are only permitted to serve outside at the moment. We  have reduced the number of tables/chairs in the Courtyard to ensure everyone remains at least 2 metres apart, whilst also putting a one-way system in place where needed

Upon arrival, you’ll be greeted by a member of our team, who will take you to one of our tables, so we’ll just ask everyone to wait patiently until we’ve found a table for you. We have space for 88 outside to sit safely, so hopefully enough space for everyone. During busy periods, you might have to wait until we have a table available.

Once you have been shown to your table and are ready to place your order, you will need to make your way to the designated till point, which our team will advise you of, with your table number ready to order and pay for your food/drinks. At this point we’ll ask if you would like any condiments for your food.

What food and drink options are available?

Although we’d love to offer a menu option, initially we will be operating a limited food menu, however we will aim to provide a selection of choices. There will be no changes to hot drinks options, while we’ll have a selection of cold drinks to choose from.

Once your order has been placed, you can then sit back and relax as a member of our Kitchen team safely prepares your food. Once it is ready, your food and drinks will be brought to your table with cutlery and napkins.

Once you have finished just leave everything where it is so our team member can safely clear away after you. There will be a designated exit for you to leave from.

How many people can sit together?

We have created enough space in our Courtyard to ensure everyone is at least two meters apart, with tables able to accommodate up to four people. If you are with one other household (or your support bubble) then we will aim to sit you as closely as possible to each other, however we have made the decision not to move tables around to ensure that we minimise any risk to others.

How long can I stay in the Courtyard?

At busy times, there may be a time limit on your stay in the Courtyard. A member of the team will inform you if a time limit is in place when they show you to your table on arrival. However, we do ask that everyone be mindful of the fact that others might be waiting to take a seat, so as soon as you have finished your food and/or drinks, we kindly ask that you make your way back into store to continue with your shopping or your day.

Due to the current government rules we cannot allow anyone to dine or sit inside should the weather take a turn for the worse and may have to take the decision to close the Courtyard at short notice

Are you still serving afternoon tea?

Initially, we will not be serving afternoon tea. However, we know this is very popular and we’ll be working on a new afternoon tea offering very soon. Once this is ready, we’ll communicate the details with you on our website.

For those who currently have vouchers, we will continue to honour these, even if they have expired. Once we are ready to go with afternoon tea again, just make a member of our catering team aware of this when booking.

You can still purchase afternoon tea vouchers if you wish.

We hope you have enjoyed your visiting experience an enjoyable one since we re-opened, and we look forward to welcoming you again in store soon where you’ll be able to enjoy some refreshments along the way.