Santa's Grotto at Tong Garden Centre


The Christmas party!

Journey through the polar picnic party, festive forest feast and reindeer barn dance as Santa’s elves share stories about how all the animal helpers celebrate Christmas. Then it’s on to Santa’s grotto to meet Father Christmas and choose a toy from his toyshop.



Immerse yourself in a captivating tale brought to life by our talented professional performers! Let their enchanting storytelling whisk you away to a world where festive wonders come to life. Be prepared to laugh, be amazed, and celebrate the magic of the season!

3 Christmas Scenes, One Mesmerizing Adventure

Our grotto experience leads you through three fascinating scenes with characters that come to life through a magical story of Christmas.  

Group Meeting with Santa Claus

Have your little ones’ dreams come true as they meet Santa and his elves and share their magical Christmas wish

A Christmas Gift for Each Paid Child Ticket

Let your little believers choose their own gift from our selection of extra special toys. Our carefully selected presents are certain to bring smiles to their faces!


Please be aware that this year’s grotto is an OUTDOOR EXPERIENCE around the lake at the back of Grass Hoppers Indoor and Outdoor Play Area.

We strongly recommend dressing appropriately for unpredictable weather conditions.

We’d advise all customers wear a waterproof coat and suitable footwear as the terrain can become wet with the woodland walk around the lake being outside.

We’d also recommend bringing an umbrella as we will be unable to provide these if it rains.

 Entry to Grass Hoppers is not included your Grotto experience.


Do I need to pay for a child under 1?

A ticket for a child under 1 is not required if booking with a full paying child. Please note gifts are only provided for fee paying child tickets. If you would like your child under 1 to receive a gift, then a child ticket must be purchased.

Can I purchase a ticket on the day?

Booking for Santa’s grotto is only available online and, as dates sell out quickly, it is unlikely you will be able to purchase a ticket on the day. We strongly advise booking online in advance to avoid disappointment.

Is there an adult charge?

No, but every adult attending must have a valid ticket. Maximum of 2 adults per child ticket.

How long is my experience?

Your grotto experience lasts approximately 20 minutes and will start at the specified time shown on your ticket (this will be specified online when booking and on your ticket when booked). Please arrive at the Grotto waiting area approximately 10 minutes before the time stated on your ticket. The centre can very busy so do allow adequate time to park and make your way through the centre. Please ensure you allow plenty of time to travel and park, as we do get busy – particularly at weekends and during Christmas week.

Do you offer refunds?

Bookings are non-refundable and non-transferable.

Is this an individual visit to see Santa?

This year, the Grotto experiences at Yorkshire Garden Centres are group visits.

At Tong, the experience is a group tour with up to 3 children per group and a maximum of 2 adults per child ticket.

At Tingley, the experience is a group tour with up to 9 children per group and a maximum of 2 adults per child ticket.

At Otley, the experience is a group tour with up to 8 children per group and a maximum of 2 adults per child ticket.

Is there a limit to the amount of adults that can attend?

A maximum of two adults per child ticket will be permitted and each must have a valid ticket.

How do I cancel my booking?

Unfortunately, once a booking has been made, tickets are non-refundable and non-transferable.

Book Online