WHAT TO EXPECT DURING THE EXPERIENCE
On arrival at Grass Hoppers, you will be met by a member of our team who will direct you to the waiting area to process your booking and provide you with your Christmas themed photo card. At this point, you will be offered the chance to purchase any additional photos at £2 per photo. You will be then directed through Grass Hoppers outdoor play area to the start of the Grotto experience.
For safety reasons, we ask that all visitors follow the designated route and remain on the footpath at all times.
We must insist that no-one touches the displays when walking around the lake. We also ask that children do not touch the toys in the Grotto and only pick up the one they would like.
When you reach Santa’s Grotto, you will pose for a keepsake photo taken with Santa by your elf and each paying child ticket will receive a high quality 6×8 copy of your group photograph that will be presented to you in your Christmas themed photo card that you received on arrival.
You will be then shown out of the Grotto and directed by your elf to the wishing tree before making your own way round the rest of the lake to complete your Grotto experience.