how are you?

Sad? Stressed? Anxious? Worried? Hopeless? Angry? Tearful? Overwhelmed? Want help? 

Help is on hand.

There are plenty of different types of support out there, and a Mental Health First Aider can help you access the support you need to feel better. Mental Health First Aiders are a point of contact if you, or someone you are concerned about, are experiencing a mental health concerns or emotional distress. They are not therapists or psychiatrists but they can give you initial support and signpost you to appropriate help if required. If you have any questions about Mental Health First Aid, then why not reach out to one of our onsite Mental Health First Aiders on site, which you can do during working hours.

our role as a mental health first aider…

Our primary role as a Mental Health First Aider is to:

  • Support and offer you first aid when it comes to Mental Health
  • Understand the important factors affecting mental ill health
  • Identify the signs and symptoms for a range of mental health conditions
  • Use our knowledge and skills that the training has given us to provide Mental Health First Aid to someone experiencing a mental health issue or crisis
  • Listen non-judgementally and hold supportive conversations using the Mental Health First Aid action plan
  • Signpost people to professional help

Although we’ll want to do everything we can to help:

  • We might have to suggest that you seek more specialist help such as a therapist or counsellor
  • It’s important to remember that we are not qualified to diagnose mental health conditions or to provide ongoing support

Instead, a MHFA will act as a point of contact and reassurance for a person who may be experiencing a mental health issue or emotional distress.
Maintaining appropriate boundaries is a key part of successfully providing Mental Health First Aid and keeping yourself safe and well.

We will support people during working hours, making time for someone in a confidential environment. If you wish to speak to a MHFA in confidence, you can approach a MHFA directly or email and either ask for a specific first aider or just to reach out so you can be assigned a MHFA.


Neil Barwise-Carr (Office) All sites

Rebecca Ure (Grasshoppers) Tong

Phil Hemmings (Office) All sites

Caroline Ellis (Play) All sites

Becki Smith (Office) All sites

Andrew Tyers (Retail) Tong

Rebecca Price (Hearty’s) Tingley

Claire Dawson (Office) Tong

Lisa Passant (Retail) Tingley

Abi Altass (Office) All sites

Rachael Nicholson (Retail) Tingley

Sarah Mark (Catering) Tingley

Claire Ruckledge (Grasshoppers) Tingley

Alison Lloyd (Retail) Tingley

Carl Riley (Retail) Tingley

Katie Young (Office) All sites

Louise Ahmed (Retail) Bingley

Gill Wilkie (Office) All sites

Chris Jubb (Retail) Otley

Sue Sheerin (Retail) Otley

Terri Davison (Mezzanine Kitchen) Tong

Julie Lincoln (Catering) Tingley

Natalie Hope-Smith (Mezzanine) Tong

Cath Westmoreland (Catering) Tong




My Whole Self is Mental Health First Aid (MHFA) England’s campaign for workplace culture change, culminating on My Whole Self Day. This year’s celebrations will fall on 14 March and is something we’ll be celebrating and promoting all week.

We want to you to bring your whole self to work. By bringing together diversity and inclusion with health and wellbeing we can drive positive transformation in our workplace when it comes to mental health and performance.

We believe wellbeing and productivity fuel one another. We know teams that feel safe and connected work better together. Our people and teams are at their most effective and creative when everybody feels psychologically safe and is seen, heard, and valued.

So please join us by sharing your MYWHOLESELFIE on Employment Hero on the day, or by emailing yours to

Thank you



We don’t need to wait until we are struggling with our mental health. There are lots of things we can do to protect our mental health and stop issues from getting worse, just as we do with our physical health.

Every Mind Matters is Public Health England (PHE)’s first national mental health campaign. It aims to support all adults to feel more confident in understanding mental health, and to take actions to improve and manage how they are feeling.

Every Mind Matters offers a range of useful resources including information on signs of common mental health issues, practical self-care tips, and where to seek further support. It has a free NHS-approved online tool which will help you build a self-care action plan to deal with stress and anxiety, boost your mood, improve your sleep and help you feel more in control.


Developed with clinical and academic experts, national mental health organisations, and input from people with experience of mental ill health, the plan will show you how to build simple changes into your daily life – such as reframing unhelpful thoughts, breathing exercises and increasing physical activity.

Supported by a range of celebrities, organisations and big brands, the Every Mind Matters tool launched on 7 October with a short film on TV, and in the media.

In support of Every Mind Matters and to help you find your way to better mental health we have not only trained our very own Mental Health First Aiders, we’ll be organising various things across the year to raise awareness and to offer support to those in need.

To learn more about how to look after your mental health and create your own action plan, visit: 

If you are struggling, you’re not alone.

There are plenty of different types of support out there, and a Mental Health First Aider can help you access them. Mental Health First Aiders are here for you as a point of contact if you, or someone you are concerned about, are experiencing a mental health issue or emotional distress.




There are simple steps you can take to address your stress. Speak to one of our MHFA’s if you feel stressed.



Neil Laybourn (Mental Health Campaigner) explains what the Stress Container is, and how to keep that tap open to stop your stress overflowing.


There are simple steps you can take to address your stress. Speak to one of our MHFA’s if you feel stressed.


10 keys to happier living

Created by MHFA England in partnership with Action for Happiness. Find out more about the 10 Keys to Happier Living at Speak to one of our mental health first aiders to find out how you can support a friend, family member or colleague with their mental health.

10 Keys to Happier Living wall poster

Stress Self Care

Anxiety Support

Click here to look at our booklet on Anxiety support…

Anxiety (Mind e-booklet)

Understanding Mental Health

Click here to look at our booklet on Understanding Mental Health…

Mental Health Problems (Mind e-booklet)

Seeking Help

Click here to look at our booklet on how to Seek Help..

Seeking Help (Mind e-booklet)


Click here to look at our booklet on Depression support…

Depression (Mind e-booklet)_compressed


Mental Health at Work

Click here to look at our booklet on Mental Health at Work…

Mental Health At Work (e-booklet)

Self Harm

Ways to manage an urge to self harm…




Samaritans are available 24 hours a day, 365 days a year on 116 123. They offer listening and support to people and communities.



Use the NHS 111 online service or call 111 to speak to a mental health nurse over the phone

HopeLine UK (Under 35’s)

HOPELINEUK is a confidential support and advice service for children and young people under the age of 35 who are experiencing thoughts of suicide, or anyone concerned that a young person could be thinking about suicide.

If you are having thoughts of suicide or are concerned for a young person who might be you can contact HOPELINEUK for confidential support and practical advice.

Call: 0800 068 4141

Text: 07860 039 967



Young Minds (Helpful for parents)

Call our Parents Helpline for detailed advice, emotional support and signposting about a child or young person up to the age of 25.

You can call us for free on 0808 802 5544 from 9:30am – 4pm, Monday – Friday.

  • Our Parents Helpline is available in England, Scotland, Wales and Northern Ireland.
  • You’ll get through to a trained adviser who will listen and talk through your concerns in complete confidence.
  • Your adviser will help you to understand your child’s behaviour and give you practical advice on what to do next.
  • If you need further help, they’ll arrange for one of our independent, experienced professionals to call you for a 50-minute telephone consultation within seven days.
  • Please note, calls may be recorded for monitoring or training purposes.
  • Hard of hearing or speech-impaired? Please use Typetalk or Textdirect to contact us, or use our Parents Webchat.
  • If English is not your first language, we can arrange for an interpreter as a member of LanguageLine.


Local Contacts and Information

Leeds Mind – Leeds Mind promotes positive mental health and wellbeing, and provides help and support to those who need it. We offer many services, including: counselling, group therapy, social support, peer support, social prescribing, employment support, suicide bereavement support, and mental health training.

Leeds Live Well – Live Well Leeds is a Leeds City wide service, based in the community to provide support for people with mild to moderate support needs to manage and/or recover from their mental health, diagnosed or not.

Leeds MindWell – MindWell is the mental health website for people in Leeds. We can help you find information about support in the city and different ways to take care of your mental wellbeing.

Bradford Counselling – Links to lots of services available

Kirklees Self Help – Our self help guides include information, hints and tips about how you can manage or improve different things that affect your wellbeing.


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